The evolution of brand management: From chaos to streamlined workflows

The evolution of brand management: From chaos to streamlined workflows

Table of contents

Feeling overwhelmed by digital asset management, brand consistency issues, and the complex strategic design planning inherent in brand development? It's time to redefine your agency’s brand management approach.

The agency's brand management battlefield

Running an agency isn't for the faint of heart. It's a high-wire act balancing creative brilliance with the logistical tightrope of client management. While the thrill of crafting impactful campaigns fuels the fire, the daily reality usually resembles less of a well-oiled machine and more of a battlefield. 

And on this battlefield, brand management is often the most contested territory.

Client communication complexity

Client communication complexity

Agencies navigate a complex client ecosystem. Juggling multiple stakeholders with distinct brand visions requires diplomatic finesse. Marketing wants X, leadership demands Y, and the creative team is pushing for Z. 

Bridging these divides and maintaining a cohesive brand identity is a constant balancing act. Communication gaps — lost emails, delayed feedback, impromptu “quick questions” — can add to the chaos and snowball into repeated revisions and project delays.

Resource allocation nightmare

Resource allocation nightmare

Time, the agency's most valuable asset, is constantly under siege. Creative teams are frequently bogged down by repetitive, low-value requests (“Where's the most recent logo PNG?"). These interruptions pull focus and sap creative energy. 

Moreover, countless hours are lost deciphering complex brand guidelines buried in unwieldy PDFs. Billable hours vanish into the black hole of bloated approval processes, impacting profitability and limiting bandwidth for new projects.

Brand consistency challenges

Brand consistency challenges

Maintaining brand integrity across diverse client touchpoints is crucial. Without it, you risk brand dilution. But managing complex asset libraries for multiple clients is no easy task. Sometimes, all it takes is one rogue social media post or unauthorized asset to compromise a carefully cultivated reputation. 

Technological fragmentation

Technological fragmentation

Clients using disparate design and communication platforms create information silos. Integrating workflows across multiple software systems becomes a tangled mess of APIs and workarounds. 

Managing version control and asset tracking across these siloed systems is a recipe for disaster. With outdated files and conflicting versions, it's less of a streamlined tech stack and more of a technological abomination, cobbled together with good intentions but, ultimately, creating more problems than it solves.

Eroded profitability

Eroded profitability

In the end, it’s the profits that take a hit. The hidden costs of inefficient workflow processes eat away at margins. Time spent on clunky admin and asset scavenger hunts is time not spent on creative work — the work that actually generates revenue. 

Client dissatisfaction from slow turnarounds and inconsistent deliverables means lost business, compounded further by increased overheads from manual brand management processes. 

The agency’s perspective

The creative industry thrives on innovation, yet agencies frequently find themselves stifled by outdated tools and fragmented processes. This disconnect between creative potential and operational reality stifles productivity, hinders growth, and leaves everyone feeling frustrated.

Traditional brand management solutions often suffer from common limitations:

  • Clunky UX: Many brand management tools are built on outdated technology. Simple tasks become frustratingly complex, and any customization requires a developer to wrestle with code. 
  • Integration issues: Agencies rely on a complicated ecosystem of tools — including project management software, CMS solutions, and design platforms. The lack of integration can lead to errors and limit the benefits of these tech investments.
  • Low adoption: Even the most feature-rich tool is useless if it's gathering dust on a virtual shelf. Convoluted onboarding processes, lack of training resources, and minimal support create barriers to adoption. When team members struggle to use a tool effectively, they're more likely to revert to old habits. 
  • Inspiration deficit: Traditional brand management can make it difficult to be creative. The guidelines are outdated, and the assets neglected on servers. This disconnect between vision and execution results in disengagement and hinders the ability to create truly impactful work.

The Frontify Creative director’s checklist survey proves the reality of this disconnect: 70% of creative directors cite lack of time as the main obstacle to memorable creative output. 67% struggle with a lack of brand alignment, and 57% grapple with poor collaboration. 

These challenges highlight that traditional approaches to brand management no longer work. It’s time for a centralized, streamlined solution. 

The evolution toward centralized brand management

Introducing a modern solution

Frontify organizes guidelines, assets, and templates in an intuitive platform that not only keeps pace with the evolving needs of agencies but also establishes industry standards. This centralization empowers agencies to break free from the limitations of the past and embrace a future in which efficiency, collaboration, and creativity coexist.

Key components

1. A unified digital asset repository

Our digital asset management (DAM) system acts as a single source of truth for your brand's assets. Everything is organized, tagged, and easily searchable, minimizing inconsistencies and ensuring everyone has access to the correct files. 

Forrester Wave’s 2024 research validates Frontify as a top choice for brand leaders seeking to grow and manage their global digital asset repositories for multiple sub-brands. One customer stated that Frontify is “easy to use, [has] better search, [and is] faster” than their previous DAM. 

2. Efficiency at scale

Brand consistency isn't just about aesthetics; it's about building a recognizable identity that resonates across every touchpoint. Frontify's unified system ensures your brand guidelines and assets are always accessible and up to date.  

But consistency doesn't mean creative stagnation. With Frontify's templating engine, you can create and replicate standardized collateral — all while leaving room for customization and creative flair. This results in faster turnaround times, lower production costs, and a consistent experience across every touchpoint.  

When it comes to templates, the numbers speak for themselves:

3. Integrated design ecosystem

Frontify integrates with the design tools your team already knows and loves, including Adobe Creative Suite, Figma, and Canva. This means no more jarring transitions between platforms or time wasted importing and exporting files. Just an intuitive design experience that keeps your team in the creative zone.

“Thanks to our integration with Frontify, marketing and creative teams can keep work streamlined and productive by keeping work flowing and assets on track. This enables them to collaborate, create, and exceed consistently.”
  • Jonathan Yim, Head of ISV Partnerships at Wrike

Stop letting brand chaos drain your creative energy and erode your profits. With Frontify, you can embrace a centralized approach and step into a new era of consistency, efficiency, and creativity.

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