What is a digital asset management strategy?

What is a digital asset management strategy?

Table of contents

A digital asset management (DAM) strategy is a long-term plan for how your organization organizes, shares, and scales branded content. While DAM software actually stores your assets, your strategy aligns people, processes, and tech to drive consistency and efficiency. And it works: a Total Economic Impact™ study found that Frontify customers saw a 367% ROI over three years after implementation.

This guide explores why a DAM strategy matters, how to build one, and how platforms like Frontify help bring it to life.

The high cost of not having a DAM strategy

Fragmented systems slow down teams

When your teams use different systems to manage brand assets and digital files, it creates silos, confusion, and delays at every stage. Assets end up scattered across shared drives, email threads, or local folders.

Teams waste valuable time searching for the right files or versions, because they either can’t find the most up-to-date version or it’s not clearly labeled as such. For example, say a designer finishes a campaign visual but saves it to their desktop or a local folder. When a marketing lead asks for the final version days later, the designer is on vacation, and no one else can access the file. 

Ultimately, fragmented digital asset management systems generally lead to lost time, which can be costly to your bottom line.

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Scaling brands creates governance challenges

Manual or siloed systems simply don’t scale for companies managing multiple brands, regions, or rapid growth. What works for a small, centralized team quickly breaks down when campaigns need to stay consistent across markets or multiple stakeholders need access to the same assets.

Each team may build their own process, creating inefficiencies and inconsistencies that are hard to untangle: 

  • Inconsistently using branding across regions or departments: Different departments may apply branding inconsistently, simply because they don’t have access to the same tools and guidelines.
  • Duplicate or redundant content creation: Content gets duplicated across teams (and sometimes recreated from scratch) because no one knows what already exists.

Content demands are outpacing old processes

Content demands have exploded. Teams are juggling more campaigns, more channels, and more personalized content than ever before. A single product launch or marketing campaign might need visuals for web, email, social, paid ads, in-store displays, and partner platforms, each with different specs and audiences.

Without a solid DAM strategy, brands can’t produce or repurpose content fast enough to keep up with the rising demand for unique content.

What goes into a successful DAM strategy?

Centralizing all assets (but with structure)

A successful DAM strategy starts with a single source of truth for your assets and everything that shapes how those assets are used.

House everything in your DAM alongside your files –– including brand guidelines, templates, workflow processes — so teams always have the full context. For example, instead of emailing a designer to ask which logo version to use, a strong DAM strategy enables your marketers to find the logo, logo usage rules, and a ready-made template in the same place. 

Once centralized, you’ll want to structure your assets by categorizing them with metadata, taxonomy, and access control.

  • Metadata: Add relevant tags like campaign name, format, or usage rights so assets are searchable. A photo might be tagged “Q2 campaign,” “homepage,” and “licensed through 2026.”
  • Taxonomy: Organize by use case, not just file type. For instance: “Social Media > Campaigns > 2025 > Q2 Launch” instead of “JPEGs > Q2.”
  • Access control: Give teams only what they need. A regional office might access localized templates, while global brand assets stay protected.

Prioritizing cross-functional collaboration

Without clear DAM workflows, your marketing team can become a bottleneck. When they’re constantly fielding endless asset requests, tracking down approvals, and policing brand use across teams, it’s hard to focus on the bigger picture: your brand goals.

A strong DAM strategy flips that dynamic, turning marketing into an enabler instead of a gatekeeper. You can prioritize cross-functional collaboration by:

  • Building in workflows: Let teams request, create, review, and publish assets in one place. For example, a product manager needs a promo banner. Instead of emailing a brief, waiting days for a reply, and chasing approvals, they fill out a request form within the DAM (through native features or an integration). The designer is notified, the draft is uploaded, and stakeholders review it in-platform; no Slack threads or lost email chains.
  • Automating approvals to reduce delays: A creative director can review and approve assets directly within the DAM, with version history and feedback tracked along the way. No one’s wondering, “Is this the final version?”
  • Granting limited access to external partners: Share assets with external partners, but only what they need. For example, you may grant them access to a pre-approved folder of campaign assets and usage guidelines so they can self-serve instead of asking for files one by one.

Planning for change management and adoption

A successful DAM strategy includes a change management plan focused on aligning stakeholders, securing executive buy-in, and building onboarding and training programs that ensure long-term adoption.

DAM tools often fail not due to missing features, but because teams don’t fully integrate them into daily workflows. Your digital asset management strategy should address rollout and cross-functional enablement from day one:

  • Start with a clear rollout plan: Identify champions on each team (e.g., marketing, creative, sales, regional offices) who can help model usage and answer questions. Create simple training materials like short how-to videos, quick-start guides, and annotated walkthroughs. If you can tailor your training materials for each team, even better. 
  • Keep momentum by embedding the DAM into daily workflows: Link to the DAM in project briefs, templates, and campaign kickoff docs. Schedule refresher training sessions, gather feedback, and keep evolving the system based on how people actually use it.

Building in governance from the start

A strong DAM strategy balances flexibility with control. Without governance, things can spiral fast: outdated assets get reused, off-brand designs slip through, or people gain access to materials they shouldn’t have access to

Good brand governance includes:

  • Role-based access: People only see what’s relevant to them. For example, a social media manager might access campaign graphics, while legal sees the final press releases.
  • Template locking: Designers can create on-brand templates while locking key elements like logos, fonts, or disclaimers. Non-designers can still access the templates, but only certain elements, so every asset stays on brand.
  • Asset expiration rules: You can automatically archive or restrict use of outdated content, like a license-limited photo or a seasonal banner, so teams don’t accidentally publish expired materials.
  • Approval checkpoints: A new product image, for example, might route through design, brand, and legal teams before it’s marked “approved for use.”

Improving searchability and discoverability

When assets are hard to find, productivity grinds to a halt. Designers recreate work that already exists, while marketers waste time digging through outdated folders. The result? Campaigns stall while teams wait for the final assets.

Modern DAMs use artificial intelligence (AI) to enable smart tagging, filters, and visual recognition to find assets more quickly and efficiently. Frontify, for example, uses AI-powered auto-tagging that complements your existing tags.

With an effective DAM strategy, your teams can search specific terms, like “2024 social banner with product photo,” and instantly get filtered results based on content, format, campaign, and even color palette. Smart filtering also enables regional marketers to quickly find localized versions of a global ad; it enables a video editor to pull only 16:9-sized footage when they need it.

Better discoverability means your content gets reused instead of rebuilt, teams respond faster to market demands, and campaigns launch sooner. 

Including performance tracking

To prove the value of your DAM solution (and improve it over time), build analytics into your strategy from day one. 

A strong DAM system and strategy give you visibility into how content is actually used, helping you identify what’s working, what’s not, and where you can improve. Key performance indicators (KPIs) to track include:

  • Most-used assets: See which visuals, templates, or documents are consistently downloaded or shared
  • Asset reuse rates: Understand which content is repurposed across teams, regions, or campaigns
  • User engagement: Track who’s using the DAM and how often, including views, downloads, and shares
  • Template adoption: Measure how frequently branded templates are used vs. custom or off-brand alternatives

These insights help you make smarter decisions about what to create next, where to streamline, and how to improve adoption. And when leadership asks for ROI, you’ll have the data to back it up.

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How to build your DAM strategy (and make it stick)

Start with a strategic audit

A strategic audit helps uncover inefficiencies, clarify needs, and lay the foundation for a solution that truly fits your organization. So, before implementing or overhauling your digital asset management system, step back and assess what’s currently in place. 

Gather relevant stakeholders (creatives, brand managers, marketers, etc.) and ask these questions: 

  • What systems are we using to store and manage assets? Take stock of everything, including shared drives, cloud platforms, email threads, hard drives, or legacy DAMs. Make a list of what’s being used and by whom.
  • Where are the biggest pain points in our current workflow? Are teams spending hours searching for files? Are assets getting lost, duplicated, or misused due to inconsistent naming conventions or unclear metadata? Pinpoint delays, confusion, and bottlenecks.
  • What’s missing or duplicated? Look for gaps (e.g., no clear approval process or metadata tagging) and overlaps (e.g., different departments using separate tools to manage similar content).
  • Who owns what, and who needs access? Identify who’s creating, managing, approving, and using assets across the organization. This will inform permission structures and governance needs.
  • What assets are most used, and how? Understanding what content drives value helps you prioritize what to migrate, standardize, or archive.

Once you’ve gathered the answers, group your findings into three categories:

  1. What’s working: These findings are the workflows, tools, or behaviors you can keep or scale.
  2. What’s broken or inefficient: These findings signal where your DAM strategy should focus first, such as consolidating tools, speeding up review cycles, or improving asset tagging.
  3. What’s missing: These gaps highlight what your future DAM solution needs to support, whether it’s better version control, searchability, or integration with creative tools.

Share the insights with other key stakeholders and leadership. The more buy-in you get early on, the more successful your DAM rollout will be.

Set clear success metrics

The next step is to define what success looks like for your new and improved DAM strategy. Without measurable goals, it’s hard to know if your investment is paying off or where to course-correct.

What business problems are you trying to solve with DAM? How will you know if your new system is working? What metrics will you use to track progress over time?

Answering these questions will help you understand which metrics are most important for your company and its larger goals. 

Some common (and powerful) success metrics include:

  • Adoption rate: How many teams or users actively use the DAM system after rollout? A high adoption rate signals intuitive UX, strong onboarding, and real team value.
  • Asset reuse: Are assets being repurposed across campaigns or regions? This reflects better findability, reduced duplication, and stronger brand consistency.
  • Time-to-market improvements: How much faster can your team create, review, and launch content? A faster time-to-market usually means fewer bottlenecks and better efficiency.
  • Content ROI: Are high-performing assets being reused or iterated on? Are underperforming ones being retired? This connects DAM insights directly to marketing impact.

Later, these metrics will also guide your ongoing optimization. The right KPIs help you prove impact, make improvements, and justify future upgrades.

Choose the right platform for your organization’s needs

When it comes time to evaluate DAM platforms, it’s important to understand your brand’s unique needs. Asking these questions can help you identify those needs: 

  • Is it easy for non-technical users to navigate? A strong digital asset management platform should offer user-friendly functionality that’s intuitive enough for marketers, designers, and regional teams to use without constant hand-holding. Request a trial or live demo and involve end users, not just decision-makers, to gauge usability.
  • What does onboarding and support look like? Ask vendors how they help new customers get up and running. Is onboarding customized for DAM implementation? Is there dedicated support or self-serve documentation? A great platform is backed by a responsive team that helps you succeed long after implementation.
  • Can it scale and adapt to our ecosystem? Look for extensibility. Can the DAM grow with your content demands and evolving business processes? Can it integrate with the tools you already use, including project management software, design tools, or content delivery systems?
  • Does it align with our brand-building goals? Some platforms go beyond file storage and actually help manage brand consistency through live guidelines, templating, permissions, and analytics. If your goal is to strengthen your brand, look for a system built with brand governance in mind, not just asset management.

Once you’ve answered these questions, you can start to dig a little deeper into each platform vendor:  

  • Research their existing customers: Look at case studies in your industry or of a similar size. Look at review sites like TrustPilot and G2.
  • Test with real use cases: Use sample assets and workflows relevant to your teams during demos to see how the platform handles your specific day-to-day needs.
  • Assess the vendor’s roadmap: Ask each vendor you’re considering what they’re planning for the future. Are they innovating in ways that match where your brand is headed? For example, you could ask them about AI enhancements, modular design systems, or global collaboration tools.

Plan for rollout and adoption

Even the best DAM system will fall short if your teams don’t use it. But adoption isn’t automatic; it’s built through intentional change management, clear communication, and ongoing support.

Start by recognizing this: introducing a new DAM system is a change in behavior, not just a change in tools. That means you need a rollout plan that considers both logistics and psychology.

Here’s how to approach it:

  • Get executive buy-in early: Leadership support signals that DAM is a strategic priority, not just another tool. Involve executives in rollout communications to build trust and urgency.
  • Start with a pilot program: Choose one team, region, or business unit to roll out the platform first. This lets you identify friction points, gather success stories, and make improvements before scaling organization-wide.
  • Communicate the “why”: Use messaging that focuses on the benefits for each audience. For creative teams, that might be faster reviews and fewer rework requests. For marketers, it’s about speed and consistency across campaigns.
  • Design onboarding around real tasks: Instead of just demonstrating features, train your users on actual workflows, like uploading final files, creating templated assets, or sharing content with partners. The more relevant it feels, the faster adoption takes hold.
  • Build feedback loops: Encourage users to share what’s working and what’s not. Use surveys, live sessions, or one-on-one check-ins to collect feedback and make adjustments.

These steps align with key change management principles: communicate early and often, engage stakeholders at all levels, empower champions, and reinforce new behaviors through training and support.

Why Frontify is built for strategy, not just storage

Frontify unifies brand and content operations

Frontify’s cloud-based platform centralizes everything your brand needs to operate. Team members have access to all your assets, guidelines, templates, workflows, and analytics, so they aren’t jumping between tools or recreating work. 

When everything lives on one platform, it’s easier for your teams to find the right assets and follow the right brand processes, keeping brand consistency intact. This unified approach helps teams move faster, avoid duplication, and stay aligned no matter where they’re working from.

Templates strengthen brand governance

Frontify’s templates do more than just speed up asset creation and content development; they embed brand governance into everyday workflows. For growing, multi-region organizations, this means local teams can create materials that meet their specific needs without compromising brand standards


Fronitfy gives you the ability to lock certain template elements like logos, colors, and fonts, while allowing flexibility in areas like messaging or imagery. The templates give teams guardrails and freedom at the same time. This balance helps brands scale consistently, no matter how many teams or markets they support.

Live, interactive brand guidelines improve consistency

Static brand guidelines — often buried in outdated PDFs — can’t keep up with fast-moving teams. Frontify replaces them with live, interactive brand guidelines that update in real time and sync across global teams. 

When changes to guidelines go live instantly, everyone works from the same playbook. There’s no version confusion and no missed updates. This gives brand leaders more control while giving teams the agility to act quickly and confidently, knowing they’re always aligned with the latest standards.

Analytics drive strategic optimization

Tracking and monitoring usage data of your digital asset management solution helps you refine your content strategy, identify what’s working, and justify further investment. With Frontify, you can monitor the usage of brand guidelines and templates and track additional performance metrics to see how your digital content is used. 

For brand guidelines, Frontify enables you to track page views, unique visitors, active authors, and user engagement analytics. This helps you understand which teams are actively using the guidelines and where additional training or clarification might be needed, so brand consistency isn’t left to chance.

For templates, you can measure performance and distribution to understand which content resonates with your teams and partners.

Integrations streamline workflows

Frontify plugs into many of the tools you already use, including design software, content management systems, marketing automation tools, and more. These seamless DAM integrations make Frontify a natural fit for teams who don’t want to rebuild entire workflows from scratch. 

Instead of jumping between platforms or manually transferring files from system to system, your teams can access all your brand assets, templates, and guidelines, right from the tools they’re already using. 

Scalability for global enterprises

Frontify enables global enterprises to scale with ease through multi-language support, multi-brand management, and partner-friendly access. Teams across regions can work in their native languages while still maintaining consistency across sub-brands and collaborating with external partners using tailored permissions. 

As your organization grows, Frontify provides the structure needed to manage increasing complexity without adding operational overhead.

It’s time to treat DAM as a strategy, not just storage

A digital asset management strategy is essential for scaling content production, maintaining brand consistency, and improving efficiency across global teams. Frontify goes beyond basic asset storage by bringing your brand guidelines, templates, and workflows into one centralized, easy-to-use platform.

Book a demo to see how Frontify helps you build a DAM strategy that grows with your brand.