As digital becomes increasingly business critical, organisations are struggling to keep up with the rate of change. There is so much that they need to achieve online, but resources are limited. It is time to start working smarter.
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Many organizations have a somewhat ad hoc approach to developing and managing their digital channels. In this chapter we're identifying ways of working smarter.
Most digital teams are all too aware of the fact that they do not work as efficiently as they could. However, not all of those shortcomings are down to them. In this chapter, we'll tell you more.
Because of the relatively new nature of digital, most organizations lack the culture and set of processes designed for it. In this chapter, we'll tell you about the solution; design principles.
Did your website and digital channels just grow organically? Do they look like a poorly tended garden, out of control and wild? In this chapter, we'll tell you how design systems can bring order to that chaos.
The bigger the company, the more the complexity. For digital, this means more stakeholders, more considerations, and more projects. In this chapter, we'll tell you about digital frameworks and procedures.
As digital is becoming more and more business critical, we need to improve digital efficiency. Before we can do that however, we need to have strong governance in place to support it. Learn more in our chapter.